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Voice of the customer (Advanced)

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£995.00
£995.00
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per item
Customer feedback is critical to your business, it's not enough to leave this to chance. This session will cover in detail what measures to use, survey tools, analysis and the creation of a closed loop process to ensure action is taken when feedback is received.
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  • Home
  • The Basics
  • Training
  • Other resources
  • CX Leadership
  • The CX Blog